Routers for the home are available in three primary types. Each type can be wired only, or wired and wireless:
Types of routers:
- Ethernet routers – the Internet port is RJ45 (“ethernet” jack)
- DSL routers – the Internet port is RJ11 (phone jack)
- Cable routers – the Internet port is coaxial
Only the first type of router (ethernet) works with ValleyInternet’s service. The other two types (DSL and Cable routers) will not work with your ValleyInternet service.
As long as you choose an Ethernet router, you can pick any brand or model that you see fit. We recommend researching the types of routers available online and selecting the router that’s most suitable for you.
ValleyInternet does not recommend or require any particular brand or model, but here are some of the more popular brands our customers choose: TP-Link, Netgear, Belkin, and Cisco/Linksys. Most small office or home wireless-capable routers will range in price between $50-$100.
We recommend purchasing a router with the latest wifi technology which is 802.11 ac wifi. It will help provide better wifi speeds and connectivity for devices including smartphones.
There are also newer Mesh ac wifi systems/routers available (e.g. Eero, Orbi, Velop, Amplifi) that come with one or two additional 'nodes' or units in addition to the router to help provide better wifi coverage throughout a larger home or area.
Once you purchase the new router, please connect it and follow the accompanying setup instructions. Some customers may need to contact ValleyInternet support to help get online. If you need to contact us, please have the MAC address of the router’s Internet port handy, we’ll need that to help your router connect to our network. The MAC address is often listed on the router itself, near information like the serial number.